OrgMCP/ legal
Legal documents

Terms of Service

These Terms of Service (the “Terms”) govern your access to and use of the OrgMCP platform (the “Service”) operated by Werkdata OÜ (“Werkdata”, “we”, “us”), a private limited company registered in Estonia with its registered office in Tallinn, Estonia. By signing up for or using the Service you (the “Customer”) agree to these Terms.

Effective
23 July 2026
Version
v2.0
Last updated
23 July 2026
Operator
Werkdata OÜ · Tallinn, Estonia
Need the signed PDF? Email legal@orgmcp.io.

1. Service description

OrgMCP is a multi-tenant SaaS that exposes a Model Context Protocol (MCP) endpoint backed by your private knowledge sources (GitHub, Google Drive, internal docs, and other connectors you configure). Each customer organisation (“Workspace”) is logically isolated; cross-workspace data access is technically prevented by Postgres row-level security and audience-scoped retrieval filters.

2. Accounts and workspaces

  • You must be at least 18 years old to use the Service.
  • You are responsible for maintaining the confidentiality of your account credentials and for any activity under your account.
  • The Workspace owner is responsible for managing membership, roles, audience groups and connector configuration within that Workspace, including the lawful basis for ingesting third-party content.

3. Acceptable use

You agree not to:

  • Use the Service to violate any applicable law or regulation.
  • Reverse-engineer, scrape, or attempt to bypass authentication, rate limits, or audience filters.
  • Submit content that infringes on intellectual property rights of others, contains malware, or facilitates illegal surveillance.
  • Use the Service to train competing AI models without our prior written consent.
  • Use the Service to process special categories of personal data (GDPR Art. 9) or children's data, except on an Enterprise plan with a written contractual addendum covering that processing.

4. Subscription and fees

Paid plans are billed in advance via Stripe on a monthly or annual cycle, as selected at checkout, in the currency selected at checkout. We may change pricing for new subscription terms with at least 30 days' advance notice by email; existing subscriptions continue at the agreed-upon price until their next renewal. Late payments may accrue interest at the statutory rate under the EU Late Payment Directive (2011/7/EU).

4.1 Refunds and cancellation

You can cancel at any time from the in-app billing portal. Cancellation takes effect at the end of the current billing period, and you retain access until then; we do not pro-rate or refund the unused portion of a period. Fees already paid are non-refundable except where a refund is required by applicable law (including mandatory EU consumer-protection rights) or is expressly granted by us in writing. New paid subscriptions include a 14-day trial before the first charge, so you can evaluate the Service without payment. If you believe you were charged in error, contact billing@orgmcp.io within 30 days and we will investigate.

5. Customer data

You retain all rights, title and interest in and to the data and content you (or any user you authorise) submit to the Service (“Customer Data”). You grant Werkdata a limited, non-exclusive, worldwide, royalty-free licence to host, copy, index, embed, transmit and display Customer Data solely to (a) provide, secure and support the Service, (b) operate billing and abuse-prevention controls, and (c) comply with applicable law. We do not sell Customer Data and we do not licence it to third parties for their own purposes. Specific privacy practices are described in the Privacy Policy; data-protection commitments specific to the GDPR and UK GDPR are governed by the Data Processing Addendum, which is incorporated into these Terms by reference.

6. Beta features and previews

We may make pre-release, “beta”, “alpha”, “preview” or “experimental” features available from time to time, including individual connectors flagged as such in the in-app catalogue. These features are provided as is for evaluation only, are excluded from the service-level commitments in Section 7, may be modified or discontinued at any time, and are not subject to the non-disparagement obligations the rest of the Service is. By enabling a beta feature you accept that risk.

7. Service levels and support

Email support is available at support@orgmcp.io and through the in-app help widget. Plan-level support targets (initial response time, escalation paths) and uptime commitments are published in our documentation and apply as follows:

  • Free, Team and Business plans are provided on a best-effort basis with no contractual SLA; support response is target-only.
  • Enterprise customers receive a written Service Level Agreement (99.9 % monthly uptime by default) and named-engineer escalation as specified in the order form.

Scheduled maintenance windows are announced in-app and on status.orgmcp.io and are excluded from uptime calculations.

8. Intellectual property

The Service, including its source code, infrastructure-as-code, UI, documentation, and the OrgMCP brand, name and logos, is owned by Werkdata (or our licensors) and protected by copyright, trade-mark and other applicable laws. These Terms do not grant you any rights to our marks. Feedback you provide is non-confidential and may be used by Werkdata without restriction or compensation.

9. Suspension and termination

You may terminate your subscription at any time from the Billing page. We may suspend access without prior notice if your use of the Service poses an immediate security, legal or availability risk to other customers or to Werkdata; in all other material-breach cases we will give you a reasonable opportunity to cure first. On termination:

  • You remain liable for fees accrued up to the effective termination date.
  • Customer Data is retained per the deletion policy in the DPA (default: 30-day soft delete, then permanent purge).
  • Sections 5, 8, 10, 11, 12, 14 and 17 survive termination to the extent required to give effect to their terms.

10. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WERKDATA DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT AI-GENERATED OUTPUTS RETRIEVED THROUGH THE SERVICE WILL BE ACCURATE. NOTHING IN THESE TERMS EXCLUDES LIABILITY WHICH CANNOT BE EXCLUDED UNDER APPLICABLE LAW (INCLUDING LIABILITY FOR INTENT OR GROSS NEGLIGENCE UNDER ESTONIAN LAW).

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, BUSINESS INTERRUPTION OR LOSS OF DATA. WERKDATA'S AGGREGATE LIABILITY ARISING FROM OR RELATED TO THESE TERMS IS LIMITED TO THE FEES PAID BY YOU TO WERKDATA IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THIS CAP DOES NOT APPLY TO (A) YOUR PAYMENT OBLIGATIONS, (B) EITHER PARTY'S INDEMNIFICATION OBLIGATIONS UNDER SECTION 12, OR (C) LIABILITY WHICH CANNOT LAWFULLY BE LIMITED.

12. Indemnification

By Werkdata.We will defend you against any third-party claim alleging that the Service, as provided by us and used in accordance with these Terms, infringes that third party's patent, copyright or trade-mark rights, and will pay any amounts finally awarded against you by a court of competent jurisdiction or agreed in settlement, provided you notify us promptly and grant us sole control of the defence.

By you. You will defend Werkdata against any third-party claim arising from (a) Customer Data, (b) your use of the Service in breach of Section 3 (Acceptable use) or applicable law, or (c) your configuration of connectors that exposes content you did not have the right to ingest, and will pay any amounts finally awarded or agreed in settlement on the same conditions.

Each party's total indemnification liability under this Section 12 is subject to the cap in Section 11.

13. Modifications to these Terms

We may update these Terms from time to time. We will give at least 30 days' advance notice of material changes by email to the Workspace owner and via an in-app banner. Non-material changes (typo fixes, clarifications, broken-link repairs) take effect when the revised text is published. Continued use of the Service after the effective date of a change constitutes acceptance. If you do not agree to a material change, your sole remedy is to terminate your subscription before the effective date and request a pro-rata refund of any prepaid, unused fees for the affected term.

14. Notices and assignment

Notices to us must be sent to legal@orgmcp.io, with a copy to Werkdata OÜ, Tallinn, Estonia. Notices to you are sent to the email address associated with the Workspace-owner account; you are responsible for keeping it current.

You may not assign these Terms or any rights or obligations under them, by operation of law or otherwise, without our prior written consent (not to be unreasonably withheld). We may assign these Terms without your consent in connection with a merger, acquisition, reorganisation, or sale of substantially all of our assets, on notice to you. Subject to the foregoing, these Terms bind and benefit each party's permitted successors and assigns.

15. Force majeure

Neither party will be liable for any failure or delay in performance (other than payment obligations) caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, pandemics, government action, internet or cloud-provider outages affecting AWS Frankfurt (eu-central-1), or labour disputes affecting third parties not within either party's control. The affected party must notify the other promptly and use commercially reasonable efforts to mitigate.

16. Entire agreement and severability

These Terms, together with the Privacy Policy, the Cookie Policy, the Data Processing Addendum, the Sub-processors list, and any order form executed between the parties, constitute the entire agreement between you and Werkdata with respect to the Service and supersede all prior or contemporaneous agreements, proposals or representations on the same subject. If any provision is held invalid or unenforceable, the remaining provisions remain in full force; no waiver is effective unless in writing. No course of dealing creates an agency, partnership or employment relationship between the parties.

17. Governing law and disputes

These Terms are governed by the laws of Estonia, without regard to its conflict-of-laws principles. Disputes are subject to the exclusive jurisdiction of the Harju County Court (Harju Maakohus), Tallinn, except that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property rights. Nothing in these Terms restricts a consumer's mandatory rights under applicable consumer-protection law.

18. Contact

Questions about these Terms? Email legal@orgmcp.io.

Changelog

  • v2.0 — 12 May 2026 — Substantial rewrite. Added beta-features, service-levels, indemnification, modifications, notices/assignment, force-majeure and entire-agreement clauses; tightened the Customer Data licence; introduced the operator block (legal name, jurisdiction, registered office).
  • v1.0 — 1 April 2026 — Initial publication.